Can I change or cancel my order?
Can I change or cancel my order?
Unfortunately we cannot change your order after you have placed it.
What is your turnaround time?
What is your turnaround time?
Orders are typically ready to ship within 3 days of purchase.
How much does the shipping cost?
How much does the shipping cost?
We offer a flat rate of $15 for shipping on all orders within the United States.
Will I receive tracking information?
Will I receive tracking information?
Yes. Once your order ships, you will receive an email with a tracking number.
Do you ship internationally?
Do you ship internationally?
At this time, please contact us directly at rita@sparksocialdenver.com for international shipping options.
Are your products washable?
Are your products washable?
Yes, most items can be washed in cold or warm water.
Do I need to iron the linens?
Do I need to iron the linens?
Most of our linens do not require ironing. If you prefer a crisp look, a light iron is fine.
Can I machine wash my placemats?
Can I machine wash my placemats?
We do not recommend putting placemats in the washing machine. Spot clean or hand wash for best results.
Where are your products made?
Where are your products made?
Our products are handwoven by skilled artisans in Nigeria using high quality materials.
Are your products one-of-a-kind?
Are your products one-of-a-kind?
Yes. Because each piece is handwoven, the colors and patterns are unique. No two pieces are exactly alike.
What types of credit cards do you accept?
What types of credit cards do you accept?
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.